Voice Process Associate - Greater Noida,Noida @ Wipro

Job Description

Greetings from Wipro ,

We are hiring for VOICE PROCESS.

Responsibilities:

• Provides information to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
• Performs assigned operational tasks and ensures adherence to timescales and high degree of accuracy whilst providing excellent customer service and adhering to all appropriate process and procedures and enables department to achieve high performance standards without compromising on quality.
• Work from office
• 5 days working, & 2 rotational week offs.
• Rotational shift

Desired Candidate Profile

• Freshers
• Undergraduates
• Excellent communication skills
• Flexible working in night shift
• NOTE: MBA, LLB, B PHARMA, MECHANICAL, CIVIL are not eligible.

Perks and Benefits

Incentives as per company policy and cab facilities are available.

FOR MORE INFORMATION DROP YOUR CV IN THE GIVEN MAIL ID:

ar*****************1@wi**o.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate, Post Graduation Not Required
Doctorate: Any Doctorate, Doctorate Not Required

Contact Details:

Company: Wipro Limited
Address: 2, 3, 4, Service Road, Knowledge Park IV, Rasoolpur Rai, Greater Noida, Uttar Pradesh 201306
Location(s): Noida, Gurugram

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Keyskills:   communication skills night shift voice process customer satisfaction customer service calling