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Technical Support Associate @ Tech Mahindra

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 Technical Support Associate

Job Description

Hiring for Technical support in to International Voice Process


  • Knowledge of Ticketing Tool, Prior experience in US calling and in a semi tech or technical process
  • Basic understanding and knowledge of Desktops/Laptops computer hardware & software troubleshooting internet network connectivity, LAN, Bluetooth, hotspots, Wi-Fi vs Ethernet, Range limitations etc.
  • Basic understanding and troubleshooting of network printers, routers, cable modems, troubleshooting for Handheld Devices like Tablets i.e. Windows/ Ipad
  • Use remote tools and diagnostic utilities to aid in troubleshooting.
  • 7Basic understanding of Point of Sale Machines, Kiosk, Vending Machines & Retail Environment8Basic understanding of Microsoft Applications i.e. O3651.

Looking for immediate joiners

Location : Bangalore

Please Apply if you have above skill set

TA*******5@Te*********a.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate

Contact Details:

Company: Tech Mahindra Ltd
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Bengaluru

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Keyskills:   software troubleshooting technical support computer hardware networking

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...