RTA - Bengaluru/Bangalore - Teleperformance @ Teleperformance Global

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RTA - Bengaluru/Bangalore - Teleperformance

Teleperformance Global
1 - 3 years
Bengaluru
4 years ago
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Job Description

Hi Candidature,

TP is hiring for RTA (Real Time Analyst) for Bangalore location, interested candidates can share your updated profile with ra********u@te****************s.com

Any Graduate
Language known: English and Hindi preferable
Well versed with excel
Monitor call routing and flow real time,
Troubleshoot real-time technology issues.
Conduct real-time analysis of all metrics for multiple Lines of Business - Forecast Variances, Service level targets, AHT target variances, Occupancy targets, Staffing requirements, Attainment etc.
Handle all real-time offline activities (training, meetings, coaching, etc) send all required reports maintaining time deadlines and accuracy.

Immediate joiner preferable

Job Location: Marathalli Bangalore

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations Support
Role: Operations Support
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Teleperformance Global Services Pvt Ltd
Address: Plot No. 408,,,PHASE-III,UDYOG VIHAR, GURGAON, Haryana, India
Location(s): Bengaluru

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Keyskills: real time analysis rta

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance Global

Teleperformance DIBS formerly known as Intelenet Global Services.

RTA - Bengaluru/Bangalore - Teleperformance @ Teleperformance Global

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