Relationship Executive & Customer Care
- Muthoot Securities
- 0 to 3 Yrs
- Delhi, NCR
- 5 years ago
- Email to a friend
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Job Description
JOB DESCRIPTION FOR JRE / RE (Relationship Executive) (Males Preferred)- Responsible to attending walk -in clients at Branches.
- Ensuring proper Verification & Valuation of Collateral Securities and Documents.
- Responsible for processing/ documentations of Loans & other financial services.
- Responsible for cross selling of all products and achieving of individual & branch targets.
- Responsible for conducting field visits and meeting corporate customers for business development.
- Responsible for ATM monitoring & functioning if the same is attached to the branch.
- Ensuring following of all procedures & policies as per laid down by the organization.
- Coordination with various Banks & preparation of BRS.
- Responsible for completion of all Accounts related works in the branch.
- Responsible to maintain up-keep of the branch and ensure confidentialy in all dealings.
- Responsible for tele-calling customers for following up on interest collection regularly.
- Candidate's age must be below 30 years and a regular graduate
JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Preferred)
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers
- Handle branch walk-ins for business generation.
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- Get involved in branch catchment area combing activities, out-bound sales calls and neighborhood marketing
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs,gold coin and Money transfer
- Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
- Conducting outbound marketing activities to ensure continuous Walk-In the branches.
- Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Required Candidate profile
Interested Candidates are requested to visit our Regional Office, Rajouri GardenTime: 10.00 to 5.00
VENUE:
Muthoot Finance Ltd -A/34, A-Block, Opp
Raja Garden fly over, 1st floor, Above
"NEXT Showroom". Rajouri Garden. Delhi
Opposite Metro Pillar No. 163
Contact Details:-
Name:- Sarthak Arya
Phone:- 8129601***
Interested candidates must come along with Aadhar Card, PAN Card, Resume and Passport Size photo
Perks and Benefits
Salary + Incentives + Bonus,
Employement Category:
Employement Type: Full timeIndustry: Logistics / Courier / Transportation
Role Category: Public Relations (PR)
Functional Area: Not Applicable
Role/Responsibilies: Relationship Executive & Customer Care
Contact Details:
Company Name: MuthootLocation(s): Delhi, NCR
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₹ 1.5 - 2.5 Lakh/Yr
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