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Hiring For Customer Support Associate(Voice) @ Sutherland

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 Hiring For Customer Support Associate(Voice)

Job Description

Greetings from Sutherland!


We have requirement for Voice process(Work at office)


Roles and Responsibilities:


  1. Resolves product or service problems by clarifying the customer's complaint
  2. Determining the cause of the problem
  3. Selecting and explaining the best solution to solve the problem
  4. Expediting correction or adjustment
  5. Following up to ensure resolution
    Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  6. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed

Desired candidate profile:


  • Any graduates(Freshers preferred)
  • Should have interest to work as CSA
  • Should possess excellent communication both written and verbal.
  • Should be flexible to work in rotational shifts

Benefits:

Cab will be provided within boundary limits.


Mode of Interview:


*Virtual(Telephonic)*


Interested candidates please share your updated resume to

Ai********S@su*************l.com





Regards

Aishwarya Shankar

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Sutherland Global Services Private Limited
Address: B2,2nd Floor,Gateway Office Parks SEZ,No 16 GST Ro, Perungalathur, Chennai, Tamilnadu, India
Location(s): Chennai

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Keyskills:   Excellent Communication In English Problem Solving Conflict Resolution

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...