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Customer Service Representative @ Career Consultant

Home > Customer Care Executive (Call Centre)

 Customer Service Representative

Job Description

KV Marketing Solutions is looking for experienced and dynamic Tele-Sales/Customer Service Representatives!!

*International Logistic Process*

*Excellent Communication Skills Required*

*Lucrative Incentives (Sales only)*

Training will be provided

5 Days working

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience in a sales/customer service role
  • Proven track record of successfully meeting sales quota over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: KV Career Consultants
Location(s): Mohali, Chandigarh

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Keyskills:   telesales international bpo outbound calling inbound calls calling customer service customer sales

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Career Consultant

KV Career Consultants is a leading IT Solution provider for e-learning management and education automation systems. We provide a digital platform where universities, Students and organizations can find relevant information related to e-learning.