Customer Service @ Dreams Solution

Job Description

To cross sell deposit and fee products to such customers and penetrate better market share
To constantly endeavour to improve existing customer relationships and involve in Sales to deepen the same.
Majorly should have experience in Third Party Products (Insurance), Term Deposits, Gold Loan, Remits.
To keep updating knowledge and exposure to various banking products both internal as well ascompetitors.
To continuously improve product knowledge and awareness of market trends and competitor products.
To overcome problems using guidelines and escalate with expediency, when necessary.

ToselltheBankingproducts Like
Gold Loan

FD,RD

SavingAccounts
CurrentAccounts
TermDeposits
Debit/CreditCards
InvestmentProducts(LifeInsurance/GeneralInsurance/MutualFund/OnlineTrading)
ToacquirenewtoBankcustomersandpursuenewbusinessrelationships
TofulfillKYCnorms
ToreachouttoHighNet-worthIndividuals

Toincreasethecustomerbasebydevelopingbusinessrelationshipswithcurrentcustomer
Ensuring achievement of revenue targets across a certain set of customers by nurturing client relationship and providing solution to the customer by evaluating their financial need
Offering advisory service for clients financial matters; educating the clients about the products & services available
Generating and maintaining DSR and all relevant MIS

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0 - 1 Yrs 1 - 2 Yrs 2 - 3 Yrs 3 - 4 Yrs 4 - 5 Yrs 5 - 6 Yrs 6 - 7 Yrs 7 - 8 Yrs 8 - 9 Yrs 9 - 10 Yrs 10 - 11 Yrs 11 - 12 Yrs 12 - 13 Yrs 13 - 14 Yrs 14 - 15 Yrs 15 - 16 Yrs 16 - 17 Yrs 17 - 18 Yrs 18 - 19 Yrs 19 - 20 Yrs 20 - 21 Yrs 21 - 22 Yrs 22 - 23 Yrs 23 - 24 Yrs 24 - 25 Yrs 25 - 26 Yrs 26 - 27 Yrs 27 - 28 Yrs 28 - 29 Yrs 29 - 30 Yrs 30+ Yrs

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   branch banking casa saving account life insurance current account health insurance