Sales Manager - Home Loans
- Sri Hr And Integrated
- 1 to 5 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Dear Candidate,
Greetings of the day!
We are Hiring for Sales Manager
1. Responsible for establishing the Piramal brand and for managing the sales and business
development targets for an assigned portfolio with a focus on affordable/mass affluent segment in
the assigned location from the open market, channels, and developer relationships.
2. Responsible for listening to the customer and cross-selling products that meet the consumers
unmet needs
3. End-to-end customer management inquiry to disbursement. Be knowledgeable about the
the product portfolio, features, processing fees et al and guide customer through the same as
required
4. Responsible for channel empanelment, customer acquisition, and cultivating relationships
5. Ensure adherence to all compliance-related responsibilities e.g. customer KYC
6. Adherence to the organization's policies and procedures and compliance with legal and
regulatory requirements
Housing Finance
Band G2/G3
Internal Use--Confidential
Continued
7. Responsible for ensuring the proper completion of the files within the timeline as per the company checklist
8. Responsible for ensuring the proper closure of disbursement documentation within the timeline
9. Coordinate with internal teams and customers for any post disbursement issues
10. Provide market feedback on product offerings based on customer feedback
11. Ensure that all customer documentation is maintained in the prescribed format and transfer of documents
is done safely and seamlessly
12. Support collections team in assessing delinquency
13. Responsible for activation, training, and development of channels and release of channel payments on time
14. Responsible for communicating the reasons for rejection to the customer whose file has been rejected
15. Collaborate with the Operations team for resolving PDD (Post disbursal document) issues
16. The incumbent is required to have a good knowledge and understanding of the local affordable / mass
affluent markets and PMAY
17. Willingness to adapt to digital tools and processes
Disbursement Value and numbers
High Yield
Channel Activation
Sourcing Quality
Audit Scores
Learning and Development of self and channel
Customer Service
Insurance cross-sell, fee collection
Key Performance Indicators:
Core Competencies:
Execution & Delivery
Result-oriented ensures operational excellence in areas of responsibility and delivers the best results. Takes active
ownership of problems and provide timely and result-focused solutions. Remains outcome-driven.
Accountability
Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for
any dependencies with cross-functional teams.
Collaboration
Fosters a culture of trust, collaboration, and support. Works collaboratively both within ones own function and
across functions to achieve the company's goals.
Effective Communication
Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides
feedback.
Customer Service Orientation
Develops and maintains strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long-term relationships.
Regards,
HR Team
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Sales / BD Functional Area: Not ApplicableRole/Responsibilies: Sales Manager - Home LoansContact Details:
Company: Sri Hr & IntegratedLocation(s): Multi-City, India
Keyskills: sales customer service channel activation audit scores
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