Business Operation & MIS Reporting Lead
- FinAcct Technologies
- 5 - 8 years
- Hyderabad
- 4 years ago
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Job Description
Role: Business Operation & MIS Reporting Lead
Work Experience: 7+ Years
FinAcct Technologies is an ITEs/BPO company providing high quality flexible BPO services. FinAcct Technologies founded with purpose to enable companies to embrace an exceptional service in finance, accounting, consulting, marketing, Backoffice, IT services, ITeS solutions by leveraging the best stack of an outsourcing partnership that fit their needs.
We are looking for talented and enterprising candidates who have strong Business Operations & MIS Reporting acumen and willingness to learn the unknown and grow with the organization.
What's In It for You
- Be a part of growing and transformation journey
- This is the place to learn and enhance your kills while having the chance to work on enterprise level service Industry.
- Continuous learning and development opportunities to develop with Organization.
This position will report into Director/Senior Manager
Job Description:
We are looking for a sharp, experienced with BPO Business Operation & MIS Reporting with creative edge, strong critical thinking skills, a solid MIS reporting experience, tenacity to be part of growing US based client.
You should be an initiative-taker, motivated, with good people skills as well as a positive and flexible approach to problems. The applicant should have the ability to thrive in a fast-paced, tight deadline delivery timeline
What We are Looking For:
MIS Reporting
- Reporting and tracking of Projects, Clients, Month End Close activities, Monthly Review, Quarterly Review
- Creating SLAs and SOP Documentation management, and other key business metrics in business plan versus actual
People, Process, & Tools:
- Assess and understand end-to-end process for better efficiencies and effectiveness and establish best practices
- Help the leadership in skill enhancement and capability building of the group
- Project Management: Excellent execution of projects and implementation of policies
- Regulatory and Statutory Compliance Management: Drive the compliance and the policies to ensure that the Business unit is always compliant and audit ready.
- Co-ordinate with, Team Managers, Controllers, Finance Managers, Team Leads and other business units owners to create most effective process and controls.
- Others/Misc. Support leadership for any ad-hoc reports and presentations
Basic Qualifications:
- Minimum of 7 years of relevant experience in outsourcing environment with experience in project / process management &business operations
- Bachelors degree or higher in computer applications and/or management
- Experience in establishing / improving processes to bring efficiency and productivity to Business.
- Experience in creating SLA, SOP Documentations, Process re-engineering etc.
- Proficient in Microsoft Word, Excel, PowerPoint, and project management tools.
- Experience in creating dashboards for business metrics
- Excellent interpersonal skills and communication skills
- Ability to track multiple tasks and timely reporting
- Ability to take initiative and operate independently
- Strong Analytical skills, problem-solving skills, and attention to detail.
Preferred Professional Expertise
- Any of PMP /Prince2/Agile certification is preferred.
- Zoho Project or similar tools.
- Familiar with and uses of Quality initiatives such as Lean, six-sigma etc.
- Exposure to BPO industry Operations & US based client facing experience.
Industry: US based Outsourcing Insurance Brokerage ITES Finance Accounting
Shift: 5:30 PM to 2:30 AM
Please send in your CV to ca****s@fi*************s.com
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateContact Details:
Company: FinAcct TechnologiesAddress: 91springboard, 4th Floor, Mythiri Square, Kondapur, Hyderabad -84 (Opp to Sharath City Mall)Location(s): Hyderabad
Keyskills: Project Engineering Project Management Business Operations SLA Management MIS Reporting Project Coordination
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FinAcct Technologies
FinAcct Technologies is an ITEs/BPO company providing high quality flexible BPO services. FinAcct Technologies founded with purpose to enable companies to embrace an exceptional service in finance, accounting, consulting, marketing, Backoffice, IT services, ITeS solutions by leveraging the b...
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