Business Analyst (non-it) | Bangalore
- Softsol
- 2 - 5 years
- Bengaluru
- 4 years ago
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Job Description
Hi,
We are looking for Business Analyst's for Bangalore location
Role responsibilities
- Draft quality assurance policies and procedures Ability to perform process related audits for Business units and drive adherence of guidelines by frontline engineers. Daily / weekly reporting and analysis of data to track implementation of QA guidelines Develop coaching plans and provide feedback to the engineers based on the observations from the sample Quality checks performed daily Conduct root cause analysis for the opportunity areas and track action plans to reduce the errors Ability to focus on deadlines and deliverables Design and sign off process improvement projects/ initiatives on the needs identified of the business Drive the execution of initiatives by collaborating with Business leads. Obtain buy-in from business about plans/ proposals Operate as an internal consultant to the Leadership in the identification, development and implementation of solutions (training, redesigning process) that have business impact/ relevance Analyze the Coaching / Training needs of the agents & support them in deliver Conduct Compliance, Communication & Process Awareness sessions for new hires Constant communication and reviews with Business leads Team motivation and bonding Usage of Quality tools and techniques for process improvement Six sigma certification will be an added advantage Requirements Technical Competencies MIS Skills Email writing skills Presentation Skills Process navigational skill Training skills Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma Awareness of Kaizen & lean concepts & ability to implement them (Learning & development exposure desirable) Behavioral Competencies Attention to detail Excellent verbal and writing skills Assertiveness Flexibility to work in a 24/5 setup Logical Reasoning Organizational skills Interpersonal skills Ability to embrace change Teamwork
Interested candidates can email updated Resume to Us******************m@so****l.com
Job Classification
Industry: MiscellaneousFunctional Area: Data Science & Analytics, Role Category: Business Intelligence & AnalyticsRole: Business Intelligence & AnalyticsEmployement Type: ContractEducation
Under Graduation: Any GraduatePost Graduation: M.Tech in Any Specialization, MS/M.Sc(Science) in Any SpecializationContact Details:
Company: Softsol IndiaAddress: SEZ IT/ITES, HILL NO.2, PLOT NO.6, RUSHIKONDA,, MADHURAWADA, Visakhapatnam, Andhra Pradesh, Visakhapatnam, Andhra Pradesh, IndiaLocation(s): Bengaluru
Keyskills: Root Cause Analysis Six Sigma Certified Quality Engineering Quality Audit QA Kaizen Quality Improvement Feedback Quality Tools Quality Assurance
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Softsol
SoftSol is a Software products and solutions based 25 years old-1993 established CMMi Level-3 company with global presence and have executed multi-million projects across globe successfully. We have 2 lakhs square feet own development centers in India and work with all Fortune 100 companies across t...
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