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Wipro Hiring For International Blended @ Wipro BPS

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 Wipro Hiring For International Blended

Job Description

Job description

**************NO WALKIN INTERVIEWS***********

KINDLY EMAIL US YOUR CV ON sh************1@wi**o.com


Roles and Responsibilities

  • Inbound / Outbound interaction with clients
  • Skilling on all voice and back office queues as per requirement.
  • Good typing speed.
  • Good computer navigational skills and familiar with MS office
  • Should have good customer service skills
  • Understand customer queries / request and act accordingly.
  • Maintain a healthy and clean work environment.
  • Update knowledge of process on regular basis.

Desired Candidate Profile

  • Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
  • Be able to comprehend the words of the customer on an email, and articulate the response in a free flowing writing form.
  • English Language proficiency overall needs to be excellent.
  • Good telephone skills , able to listen patiently & remain focused throughout the conversation
  • Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
  • Good team working skills with the ability to contribute to effective team performance
  • Basic influencing & persuasion skills.
  • Good self-organizational skills.
  • MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,- NOT ELIGIBLE

Perks and Benefits

  • Fixed Saturday & Sunday off.
  • UK shift timing
  • Graduates & Undergraduates Freshers eligible
  • Interested candidates can apply on the job posting and send the resume or sh************1@wi**o.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: MBA/PGDM in HR/Industrial Relations

Contact Details:

Company: Wipro
Address: Powai Hiranandani, Maharashtra, India
Location(s): Mumbai

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Keyskills:   Communication Skills Customer Service logistic voice process Customer Care MS Office UK Shift English Language International BPO International Voice Process

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₹ 1,75,000 - 2,25,000 P.A

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