Hiring For Cce/ga-iifl Gold Loan || Up-various
- India Infoline
- 0 - 5 years
- Lucknow
- 4 years ago
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Job Description
We are hiring for Gold Appraiser and Customer Care Executive.
Salary : Best in Industry + Incentives.
Job Location -
Lucknow,Firozabad,Agra,Kanpur,Mathura,Hathras,Najibabad,Bijnor,Bharatpur,Rampur,Swar
,Baduan,Amethi.
Job Description -
1. Gold Appraiser: Experience Required : 1 to 7 years(BFSI experience preferred) 1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc. 2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc. 3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal. 4. Supporting branch staff in business development activities & helping to achieve branch targets.2. Customer Care Executive : Experience Required : 0 to 2 years(into sales)
- Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes , available at IIFL.
- customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase the customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions.
- Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing customers for generating renewal & referral business.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure customer callings as per CRM leads and update in system.
- Ensure strong follow up for interest collections to keep NPAs in control .
Interested candidate can apply or refer CV to ja*****t@ii*l.com or ta********1@ii*l.com
Contact HR- Jaspreet-9625063***
Regards
IIFL HR
Job Classification
Industry: BankingFunctional Area: BFSI, Investments & Trading, Role Category: Banking OperationsRole: Banking OperationsEmployement Type: Walk-insEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateContact Details:
Company: IndiaInfolineAddress: IIFL CENTRE KAMALA CITY,,,,S B MARG,LOWER PAREL, MUMBAI, Maharashtra, IndiaLocation(s): Lucknow
Keyskills: Customer Service Marketing Sales Cce Cross Selling Banking After Sales Service Loan Sales Lead Generation Casa Insurance Customer Care Gold Loan Business Development CRM
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India Infoline
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...
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