Management Trainee - Claims Adjudication
- Genpact
- 2 to 7 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Management Trainee / Assistant Manager, Insurance
Responsibilities:
Conduct quality audits and share feedback with resources
Drive Continuous Improvement make recommendations and drive improvement
Data analysis and creation of reports and presentations
Strengthen quality management process to improve quality delivery
Ensure data management for all results and be accessible without any delay
Client concern management
Participate in internal and external calibration to ensure consistent scoring and feedback delivery approach
Communicate clear instructions to team members
Monitor team members and able to provide mentorship whenever needed
Build reports to update the company on the teams progress
Rapport building with the internal & external partners
Ensure that the highest possible levels of customer service are delivered at all times
Assist the Manager as and when vital to make the business run effectively and efficiently
Ensure the team serves all products to company and brand specification
Qualifications:
Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
Understanding of Audits and Coaching process
Excellent verbal and written communication skills
Good analytical and problem-solving skills
Proven track record to build effective working relationships with clients & internal partners
Project Management and ability to run multiple priorities
Positive demeanor with a focus on continuous process improvement and an open mind to change
Highly motivated and committed
Passion for working with people
Attention to detail
Technical skills:
Insurance knowledge and ability to understand and interpret Insurance terminology
Exposure to Insurance claims operations - Claims Adjudication
Proficient with MS Excel, MS Word, MS PowerPoint, MS Access, Macros
Ability to do root-cause analysis for process gaps highlighted
Collaborative approach towards resolving the issues with partners & peers/sub-process areas
Ability to crunch data, possesses data driven & fact-based approach
Work experience:
Proven experience in Insurance Operations and Claims backend operations for Life, Accident and Health, Disability Insurance
Minimum two year of experience in Audits and Team Handling/ people facing role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: InternshipIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Management Trainee - Claims AdjudicationContact Details:
Company: GenpactLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...
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