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Customer Service Representative - Hyderabad @ Sitel

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 Customer Service Representative - Hyderabad

Job Description

Job Summary

Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.

Minimum Qualification Intermediate (or +2 equivalent). Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) Experience Any Under Grad or Graduate Freshers. Communication skills: Exceptional Spoken skills in English

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Diploma in Mechanical, Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Sitel
Location(s): Hyderabad

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Keyskills:   BPO Customer Service Representative Voice process Networking Customer satisfaction Customer service operations Manager Technology Outsourcing Technical support International voice

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Sitel

About UsOur Company footprints includes 75k+ employees with centers located across North America, South America and Asia Pacific originating back in 1985. There are 100+ sites located globally. We service many Fortune 500 companies and some of the leading financial, retail, communications, travel ...