Hiring For Bilingual Customer support - French and English
- IntouchCX
- 0 - 5 years
- Hyderabad
- 4 days ago
- Email to a friend
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Job Description
Mention HR Naaz on top of your resume.
Job Description:
We are hiring a French Voice Process Executive to support internal operations through voice-based interactions. The role involves handling calls in French, coordinating with internal teams, managing process-related information, and ensuring accuracy while strictly adhering to established process guidelines.
Roles and Responsibilities French Voice Process
- Handle inbound and/or outbound voice interactions in French (English as required)
- Communicate professionally with internal or external stakeholders via phone
- Support voice-based process operations while ensuring accuracy and compliance
- Handle follow-up communication, basic documentation, and system updates related to calls
- Review, validate, and update records generated from voice interactions
- Adhere strictly to SOPs, quality standards, and defined SLAs
- Coordinate with internal teams to resolve queries and complete tasks efficiently
- Ensure data confidentiality, accuracy, and service quality at all times
Eligibility & Skill Requirements French Voice Process
- French language proficiency: B2 level or above (mandatory)
- Good verbal and written communication skills in French and English
- Basic computer proficiency, including MS Excel, MS Word, and email tools
- Strong attention to detail with effective time management skills
- Ability to work efficiently in a process-driven, voice-based environment
- Comfortable working in rotational shifts
- Freshers are Eligible
Experienced candidates: Up to 6 LPA (CTC)
Why Join Us:
- Stable role in a global operations environment
- Transport facility with 2-way cab (Within 25 Kms radius)
- Opportunity to work with international clients
Interested candidates can reach out to below mentioned contact details.
Contact - Hr Naaz
Phone number - 9154225***
Email - sh***********z@in******x.com
DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Mention HR Naaz on top of Resume
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Bilingual / Multilingual Support - Voice / BlendedEmployement Type: FreshersContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: B2 French Language Voice Process English Language BPO French Teaching French Voice Support
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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