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Networking Support @ Black white Business

Home > Technical Support / Helpdesk

 Networking Support

Job Description

Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd.!!   Huge Openings with TOP BPO MNC's - Network Support Engineer / Technical Support (International Voice). " " CCNA Certification Added advantage " " Looking for Immediate joiners - One day interview process - Only 3 rounds of interview For more details Contact : HR Ramyashree @ 9980003***Email-- hr***1@bl*******e.in   Designation : Network Support / Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO / CCNA Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting   JOB Role : 
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.  Skills Required : 
  • Should be flexible with rotational Shifts
  • Excellent English Communication Skills
  • Only Graduates
  • Minimum 1 year of experience in Network / Technical support mandatory .
. For more details Contact : HR Ramyashree @ 9980003***Email-- hr***1@bl*******e.in  Required Candidate profile One day interview process - Only Experienced can apply Desired Candidate Profile  * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* only graduates can appear . * Should be flexible with rotational shift.   ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Networking Support

Contact Details:

Company: Black & White
Location(s): Bengaluru

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₹ 1.5 - 4.0 Lakh/Yr

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Black white Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...

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