Hiring For Customer Support Executive
- Ambe G Infotech Hiring
- 0 to 4 Yrs
- Multi-City, India
- 4 years ago
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Job Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Other Details
Salary-20,000/- to 38,000/-
Required Experience-0 To 7
Minimum Age-18 To 45 Years
Qualification Required-B.Tech,M.Tech,Diploma,Engineering,MBA,HR,PGDM,PG
Work Department-Recruitment,Administrator,Customer Service
Work Industry-Automobiles,IT,Construction,Manufacturing,Construction,Banking
Skills-Excellent interpersonal and written and oral communication skills.
for more clarification contact to this number-9874577***
Best Regards
HR Placement Team
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: RecruitmentFunctional Area: Not ApplicableRole/Responsibilies: Hiring For Customer Support ExecutiveContact Details:
Company: Ambe G Infotech HiringLocation(s): Multi-City, India
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