Spot offer For freshers / Experienced
- Ignites Human Capital
- 0 - 2 years
- Chennai
- 4 years ago
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Job Description
We Are Hiring for INTERNATIONAL NON VOICE PROCESS.(CHAT)
Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 6 years
Age Criteria -: 18 -40 years
Sal -4.2L/A
Shifts: Rotational
Location: Chennai, Bangalore
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of emails & chats
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
- Higher Secondary(12th Pass) / Any graduates
Language:
- English (Required)
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
EM*********i@ig****s.in
NOTE: - Please call or whatsapp Aishwarya @ 7676788*** / Safida @ 8431730*** / priyanka@ 7848820*** and schedule your telephonic interviews !!
!!!Thanks & Regards HR TEAM!!!
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: FreshersEducation
Under Graduation: Any Graduate, Graduation Not RequiredPost Graduation: Post Graduation Not Required, Any PostgraduateDoctorate: Doctorate Not Required, Any DoctorateContact Details:
Company: Ignites Human Capital ServicesAddress: No, 665, 3rd floor TKS plaza, Jaynagar 5th Block, BANGALORE, Karnataka, IndiaLocation(s): Chennai
Keyskills: bpo Customer Service international bpo CSR International Call Center customer care Semi Voice UK Shift senior associate Customer Support tsr uk process Hindi International Voice Call Center Voice cso
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Ignites Human Capital
igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
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