Service Manager - Gurgaon - IoTechWorld
- IoTechWorld Avigation
- 4 - 9 years
- Noida, Gurugram
- 4 years ago
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Job Description
Urgent Hiring!!
IoTechworld Avigation Pvt Ltd
Profile- Service Manager
Experience- 5 to 10yrs
Ctc-6 to 10lac
Location- Gurgaon
Job Description :-
Service Manager Responsibilities:
- Delegating and directing service tasks, monitoring the progress of current service projects, and managing service team members to ensure the team's objectives and targets are met.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Setting up and maintaining a service desk and evaluating its efficiency.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
- Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
- Maintaining strong relationships with customers, dealers, and sales representatives.
- Helping customers in getting Training and UIN.
- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Service Manager Requirements:
- A bachelor's degree in business, administration, or related field.
- Previous sales and management experience may be advantageous.
- Strong industry knowledge.
- Excellent leadership, communication, sales, and customer service skills.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.
Regards
HR Manager
Priyanka Gupta
Interested candidate Kindly resume- **@io********d.com.
Contact no-9311563***
Iotechworld Avigation Pvt ltd
Job Classification
Industry: Electronics ManufacturingFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: BCA in Any SpecializationPost Graduation: Medical-MS/MD in GyneocologyDoctorate: Doctorate Not RequiredContact Details:
Company: IoTechWorld AvigationAddress: Second Floor, Plot No. 1643, sector 52, INDIA, GURGAON, Haryana, IndiaLocation(s): Noida, Gurugram
Keyskills: Customer Service Dealer Sales Service Desk Problem Solving Customer Complaints Sales Management Business Administration Service Management
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