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Customer Service Representative - Chennai @ Sitel

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 Customer Service Representative - Chennai

Job Description

Primary Job Responsibilities

Greetings from SITEL!! SITEL is hiring for International Technical Support Voice Process. Job Details: 1. Age: 18 years to 35 years 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) 4. Experience Any Under Grad or Graduate Freshers. 5. Communication skills: Exceptional Spoken skills in English 6. Shifts: Rotational shifts (Should be comfortable to work in all shifts) Salary: As per Market Standards Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.


Job Profile: 1. International Voice (Technical Support)

  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop.
  • Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Diploma in Mechanical, Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Sitel
Location(s): Chennai

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Keyskills:   BPO Customer Service Representative Voice process Networking Customer satisfaction Customer service operations Manager Technology Outsourcing Technical support International voice

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Sitel

About UsOur Company footprints includes 75k+ employees with centers located across North America, South America and Asia Pacific originating back in 1985. There are 100+ sites located globally. We service many Fortune 500 companies and some of the leading financial, retail, communications, travel ...