Teleperformance hiring for Customer Support
- THR Consultants
- 0 to 4 Yrs
- Jaipur
- 2 years ago
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Job Description
A brief Introduction of Teleperformance:
Teleperformance was founded in 1978 by Daniel Julien in Paris, France. Globally, it operates in about 135,000 computerized workstations, with more than 190,000 employees across 340 contact centres in 74 countries.In India, there are 6 centres: 3 in Jaipur, 1 in Gurgaon, 1 in Mohali & 1 in Indore.Teleperformance is a BPO company, hence the major hiring requirements are of agent staff .Usually, and the hiring count is around 1000 to 2000 candidates every month for all 6 sites which includes hiring for Domestic, Premium Domestic and International Accounts.The hiring process is quite simple: There are 2 rounds of interview: HR Round & Ops Round. Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail. Hiring is done at Pan India level.
Job Description
Multiple opportunities for Fresher and Experienced candidates for Voice-Inbound Domestic, Premium Domestic & International Accounts.
Mustafa - 98180-31859
Work location- Jaipur
Salary-12k to 27k
Any Educational Background, should be 12th pass and 18 years old
*Any Graduate/UG Dropout *
*Good communication skills required- Written and Oral.*
*Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.*
Responsibilities and Duties
Responsible to deliver high quality and productivity results that meet the identified targets
Would require strong upselling skills
Energetic, friendly and approachable individuals who understand the importance of great customer service
Need strong command on convincing the customers
Transaction handling Services, Problem Solving Efficiency.
Maintains composure and patience with customers
Ability handle tough situation with customer
Hit the client metrics
Required Experience, Skills and Qualifications
Language proficiency spoken Good Communication skills
Highly motivated and target driven with a proven track record in sales
Prioritizing, time management and organizational skills
Excellent selling, communication and negotiation skills
Outstanding verbal, written and listening skills (English)
Understands details of several functions to provide quality service
Carefully write/type messages to ensure professional tone
Candidate should have good knowledge about Computer
Must be 18 years of age or older
High School Diploma or equivalent required
Candidate should have excellent Interpersonal skills
Open to work in rotational shifts, according to business needs
Must pass Operations Validation
Candidate should have all relevant documents
For Fix Your interview please contact Below Recruiter-
Mustafa - 98180-31859
Additional Benefits for Candidates
Relocation bonus of Rs. 7,500 for out stationed candidates(Regional process) and Rs.10,000(International process).
Free Guest House Accommodation for 15 days(Regional or International joining in Indore and Jaipur), till first salary(Regional Mohali).
Travel tickets reimbursement up to Rs.700.
Candidate are eligible for an IJP after 6 months.
Why Jaipur
Cost of living is less as compared to metro cities; a PG is available in the range of 3.5 to 5K.
The city has small dimensions and hence travel time from any corner to office would be less, henceforth a person will be able to invest his time for a hobby/ higher studies or even watch a movie.
It is a peaceful city and hence are safe for both male and female candidates.
There are also a lot of historic places for picnic and weekend getaway.
A variety of Non-Veg and Veg options are available at reasonable price.
In fact, the future of BPO is in Tier 2 cities. Teleperformance was the first one to start this keeping in regards the low cost benefits and healthy work life balance.
Note-THR will Not take any Charge From candidates.
Thanks.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Teleperformance hiring for Customer Support
Contact Details:
Company: THR ConsultantsLocation(s): Jaipur
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