Process associate - Transaction
- Genpact India
- 1 to 5 Yrs
- Noida, Gurugram
- 4 years ago
- Email to a friend
- Report this job
Job Description
Process Associate, Insurance Transactions
- Transaction processing according to standard work & SOP
- Prioritize transactions according to detailed guidelines to meet SLA
- Plans and prioritizes tasks and work responsibilities to achieve objectives
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as the need arises.
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
- Handle own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose
- Ability to handle basic day to day requirements of excel
Qualifications:
- Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
- Life/Annuities product experience in policy admin/Claims processes
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing speed of 20 words/minute
- Insurance knowledge
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Process associate - TransactionContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram+ View Contact
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in