Walking Interview For Voice and Non voice @ 24/7 Customer

Job Description

Roles and Responsibilities

Job Designation : Associate and Senior Associate

Job Description : Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.

Qualifications : PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master Graduates should have at least 1 year experience in BPO sector.

Skills :Excellent Verbal and Written Communication skills with 25 WPM/85% accuracy in Typing, Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via chat, should be able to answer servicing questions.

Salary Range : INR 2,50,000 - 3,50,000 P.A + ( Incentive + Goodies)

• Broadband Reimbursement Rs.1300 (if own Broadband connection is chosen)
• Self to work (STW) Rs.2200 if choosing own mode of travel to work)
• Medical Insurance for self and dependence.

Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )

Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents World Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones

Walk - in Address: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087

Timing - 10:30pm to 12:30pm


Please feel free to refer your friends or relatives.
Interview Rounds: Hr Round, VT (Voice Assessment) & FurstPerson (Online Assessment) for Non Voice Assessment, Typing, Scalability Round, Ops Round


Contact :

Swapna

sw*************h@***.ai

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required

Contact Details:

Company: 24/7 Customer Private Ltd
Address: Prestige Tech Park,ground to 12th floor,Platina II, ,outer ring road,Kadubeesanahalli village varthur, hobli, BANGALORE, Karnataka - 560087,India|91-80-39890247
Location(s): Bengaluru
Website: https://www.247.ai/

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Keyskills:   BPO Email Support Customer Service Email International Call Center Non Voice Process Semi Voice Non Voice Chat Customer Care International Voice Voice International BPO