Required Customer Care Executive @ Heritage
- Heritage Foods
- 2 - 4 years
- Hyderabad
- 2 years ago
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Job Description
Dear Aspirant,
Greetings From Heritage Foods Ltd:
We have openings for the position of Customer Care Executive @ Heritage Nutrivet Limited. Interested candidates can share their resumes to ***@he*************t.in.
Job Summary:-
- Communicating with Dealers / Institutional Customers, making outbound calls to them and , and following up for orders.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential Dealers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Target the competitor Dealers / Sub Dealers and convert them into HNL Dealers.
- Closing sales and achieving sales targets.
Job Requirement:-
- Previous experience in an outbound call center or a related sales position preferred.
- Proficiency in Microsoft Office and Customer Relation Management.
- Excellent communication & Convincing skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Education/Certifications and Experience:
- B.Sc / BA /B.Com. (any Degree)
- 2-3 years experience in customer care executive role.
- Multi linguistic knowledge shall be preferable. (English / Hindi / Telugu mandatory)
- Working experience in any FMCG/ Tele-com/ BPO industries are preferred.
- Age group: 20-28 years
Perks and Benefits Perks and Benefits: Best Salary in the Industry
Job Classification
Industry: Agriculture / Forestry / FishingFunctional Area: Sales & Business Development,
Role Category: BD / Pre Sales
Role: BD / Pre Sales
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: HERITAGE FOODS LIMITEDAddress: 6-3-541/C,,,PANJAGUTTA,HYDERABAD, , , Hyderabad, Telangana, India
Location(s): Hyderabad
Keyskills: Sales Achievement Customer Care Product Service Outbound Calling
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Heritage Foods
HERITAGE FOODS LIMITED The Heritage Group, founded in the year 1992 by Mr. Nara Chandrababu Naidu, is one of the fastest growing Public Listed Companies in India, with six-business divisions-Dairy, Retail, Agri, Bakery, Renewable Energy and VetCa under its flagship Company Heritage Foods Limited...
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