Head - Retention Program (Tier 1 Institute)
- Angel Broking
- 10 - 20 years
- Remote
- 4 years ago
- Email to a friend
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Job Description
Roles and Responsibilities
As Head of Retention Programs, you will be responsible for initiating large projects to increase retention of clients in Angel Broking across the portfolio of digital products.
Your main role will embark in creating opportunities in retention of clients in the App as well various revenue streams in Equity Broking, FNO broking, Commodities broking, Margin funding, portfolio services, Mutual Funds, etc.
You will be leading a team of strong data driven retention Managers.
You will be working very closely with Communications, Campaigns, Data Science and Product team.
You will be responsible for LTV of clients post 30 days of activation.
- Define, understand & identify key success metrics and strategy for all Retention programs
- Track and analyse performance and constantly identify improvements to drive maximum usage and achieve business objectives
- Design & own product roadmap. Ensure steady execution of product life cycle processes from idea to final launch for retention programs/projects
- Collaborate with design team and guide their investments for research, prototyping, experimentation, and overall design thinking
- Build Data Analytics and guide investments in data analysis for a high impact conversational, prediction, and personalization strategy
- Coordinate with internal business verticals stakeholders to understand and build retention strategy for the organization
- Gather, review, and interpret qualitative & quantitative data to uncover new product insights.
- Ability to take initiative and address something hands-on, you persevere when others give up.
Desired Candidate Profile
- Engineering and / Management degree preferably from Tier 1 institution.
- 10+ years of overall experience in Product Management, Engineering or Consulting
- Data-driven decision- making ability
- Strong Analytics Acumen
- Knowledge to Data Science
- Understanding & working with technology driven business
- Ability to conceptualize, manage and priorities tasks
- Excellent Stakeholder management skills
- Amazing verbal and written communication skills
- Experience of working in Digital/ Fintech preferred
Interested candidate please apply through naukri.com or mail at ra*********a@an*********g.com or share on WhatsApp at 9873789***
Job Classification
Industry: FinTech / PaymentsFunctional Area: Strategic & Top Management, Role Category: Strategic ManagementRole: Strategic ManagementEmployement Type: Full timeEducation
Under Graduation: B.Tech/B.E. in Any SpecializationPost Graduation: MBA/PGDM in Any SpecializationContact Details:
Company: Angel BrokingAddress: Ground Floor, G-1, Ackruti Trade Centre,, Andheri East, Mumbai City, Maharashtra,, MUMBAI, Maharashtra, IndiaLocation(s): RemoteWebsite: https://www.angelone.in/
Keyskills: Product Management Retention Management Digital Strategy Design Thinking Retention Data Science Retention Strategies Qualitative Analysis Data Analysis Customer Retention Product Data Management Quantitative Data Analytics Product Life Cycle Management
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