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Customer Service Representative @ VDS Finance Solution

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 Customer Service Representative

Job Description

  • A customer support teams underlying focus is on problem solving in the short term.

  • Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
  • Customer support is measured by factors like speed and quality of help received.
  • Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: VDS Finance Solution
Location(s): Noida, Gurugram

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₹ 1.0 - 3.0 Lakh/Yr

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