Hiring for Support Analyst and senior support @ Jobs Territory

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Hiring for Support Analyst and senior support

Jobs Territory
0 to 3 Yrs
Bengaluru
4 years ago
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Job Description

Looking at a Support Analyst / Senior Support Analyst who has experience as a System admin / office admin / any department user in any 50+ bed hospital using HIMS / Experience in HMS company Roles & Responsibilities -Take calls / mail requests from HIMS users from hospitals Identify for any resolution and curate the tickets / pass to the relevant resolver group. Understand the limitations of the applications and good knowledge of Bugs. Work closely with the resolver and update the clients on the ticket resolution and time taken. Skills Required - Good knowledge of the hospital flow is a plusKnowledge of HIMS is a plusGood communication skill in English with any one regional language.Knowledge in HTML and SQL (PL SQL / MySQL).Ability to prepare MIS reports using PL/SQL Interested candidates please call on any of the following: Niha - 88679 14636 Revaty- 79828 67330 Rukmini- 96069 16599 Shwetambri- 99999 69516 Pooja- 93540 07679 Vidya- 98844 77635 Madhurima- 79772 98356 Nikita- 88679 14633 Archana- 81475 99261 Kanchan- 6366 900 384 Karishma- 88679 14640Jyoti- 6366 900 701

Employement Category:

Employement Type: Full time
Industry: Medical / Healthcare
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Support Analyst and senior support

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Company: Jobs Territory
Location(s): Bengaluru

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Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Jobs Territory

Hiring for Support Analyst and senior support @ Jobs Territory

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