Hiring For Customer Support Executive
- Panday Communication
- 0 to 4 Yrs
- Multi-City, India
- 4 years ago
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Job Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
Customer Support Executive Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Other Details
Salary-18,000/- to 42,000/-
Required Experience-0 To 4
Minimum Age-18
Qualification Required-
A bachelors degree in administration or related field.
12Th,BCA,BA,MA,B.Tech,M.Tech,Diploma,Pharma,B.com,
Work Department-Customer Support Executive
Industry-Mining,Oil,Power Plant.,Telecommunications
Skills-Excellent interpersonal and written and oral communication skills.
for more clarification contact to this number-9432930***
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Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Hiring For Customer Support ExecutiveContact Details:
Company: Panday CommunicationLocation(s): Multi-City, India
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