Lead Technical Engineer - Navi Mumbai,Mumbai @ V2 Tech Ventures

Job Description

Job Role: Lead Engineer

Experience Required: 4-7 years

Qualification: B.E/B.Tech

Working Days: 6 Days (1 rotational off)

Shift Timings: Night Shift

Domain:

Networking, Cloud Computing, Internet Of Things

Job Description:

Assist the TSEs in providing Tier 1 and Tier 2 technical support

1. Ensure customer satisfaction
2. Scheduling and allocating tasks to the engineers
3. Monitor the daily activities of the team members
4. To make sure that the SLAs for the complaints are maintained and kept under control
5. To contribute to knowledge base (wiki, SOP, blogs, etc)
6. To update and maintain MIS Trackers/Reports as per the project templates / Quality Standards

Kindly connect on:

pr***********h@v2********s.com

9029160***

Job Classification

Industry: IT Services & Consulting
Functional Area: Engineering - Software,
Role Category: Software Development
Role: Software Development
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Any Postgraduate

Contact Details:

Company: V2Solutions
Address: T 431 - TOWER NO 4,3RD FLOOR,VASHI COMMERCIAL COMP, LEX, INTERNATIONAL INFOTECH PARK,ABOVE VASHI RAILW, AY STATION,VASHI, NAVI MUMBAI, NAVI MUMBAI, Maharashtra, India
Location(s): Mumbai

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Keyskills:   Cloud Computing Networking Technical Support Customer Satisfaction Night Shift