Skills:Person should have adequate knowledge of networking devices.Sound analytical and troubleshooting skillsCall management, email management, incident mangement.Experience in Ticketing tools like BMC Remedy,Service now,ZenDesk,CRM etcHaving work experience in MS WORD,EXCELHaving Prior experience in handling Service desk role and ITIL conceptGood Team Management and co- ordination skillsFluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

Quess IT- Winning Together Website : https://itstaffing.quesscorp.com/ Industries : Staffing and Recruiting Company size: 10,001+ employees Headquarter : Bangalore , Karnataka Typ: 1997