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Customer Care Representative @ Phoenix Career Cloud

Home > Customer Service (Domestic)

 Customer Care Representative

Job Description

Responsibilities Of Candidates Include: Skills: Excellent English With Any Regional Language Candidate Should Be In Bangalore

Work locations :- Marathahalli, Electronic city

language known - English & Hindi

wifi/broadband mandatory

laptop/system mandatory 

Training Period 45days.

Answer Inbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications.

Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: Phoenix Career Cloud
Location(s): Bengaluru

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₹ 1.5 - 2.0 Lakh/Yr

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Phoenix Career Cloud

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