Front Office Executive
- Swastika Institute
- 0 to 1 Yr
- Indore
- 6 years ago
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Job Description
Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.
Responsibilities:
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Make travel arrangements and schedule meetings based on all partners itineraries
- Deal with bookings by phone, e-mail, letter, fax or face-to-face
- Complete procedures when Guests arrive and leave.
- Take and pass on messages to Guests
- Deal with special requests from Guests
- Answer questions about what the hotel offers and the surrounding area
- Deal with complaints or problems
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments and maintain event calendars
- Check visitors in and direct or escort them to specific destinations
- Inform other employees of visitors arrivals or cancellations
- Enter customer data and send correspondence
- Copy, file and maintain paper or electronic documents and records
- Handle incoming and outgoing mail
Employement Category:
Employement Type: Full timeIndustry: Education / TrainingRole Category: Front Office / ReceptionistFunctional Area: Not ApplicableRole/Responsibilies: Front Office ExecutiveContact Details:
Company Name: Swastika InstituteLocation(s): Indore+ View Contact
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₹ 50,000 - 6 Lakh/Yr
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