Customer Care Representative
- Dezire Hr Services
- 2 to 5 Yrs
- Bengaluru
- 3 years ago
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Job Description
Hiring for the nonvoice process at bellandur location call Sheela @ 88884658***/9844278***
Qulification: Puc with min 2 years of experience / Graduation with min 1-year exp
Shift: Rotational shift
Note: note candidates must have a laptop with a microphone for an interview
Note: Work from home
Salary: 21 KTH + Shift allowance
Customa customer support and resolve customer queries via phone and email.
Build crer Service International Non-Voice Process:
Provideedibility and trust with the customers by empathizing with their problem in
words, proactively understanding their needs and responding promptly thereby
obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you
performed.
Research, Diagnose, troubleshoot and identify solutions to resolve customer issues.
Candidate should be flexible to work in 24*7 environments (US Shift).
Key Qualifications && Skills Required
Min 6 months of experience with Customer Support Experience in an International
Non Voice Process.
The candidate should have excellent command over English - fluency in spoken
English, customer service skills and high energy levels
Excellent judgment skills to be able to properly evaluate situations and immediately
provide effective solutions.
Should be quick learner and self-motivated.
Candidates who have experience into domestic Non Voice Process can be
considered as freshers.
Core Competencies
Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical && Interpersonal skills
Benefits
Best in the industry pay upto 2.30 LPA + Night Shift Allowance
Performance-based incentives
Incredible growth opportunities from internal IJPs
Regular Rewards and Recognition Program
Monthly Employee Engagement Activities.
Free two-way transportation within 25km radius from Bellandur Ecospace.
Free Medical Insurance
For interview schedule call us @ 8884658***/9844278***
Email us resumes to com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative
Contact Details:
Company: Dezire HR ServicesLocation(s): Bengaluru
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