Process Associate - OTC
- Genpact India
- 0 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of Process Associate - Order to Cash
Were looking for someone with good knowledge and understanding of the Order to Cash process including different invoice types (Manual, Consolidated and Automated).
ResponsibilitiesIn this role, youll manage all the activities related to Order to Cash domain:
- Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data
- Responsible for all cash application activities and ensuring all Log updated
- Resolve customer inquiries promptly & accurately, by understanding customer market & needs
- Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials
- Daily / Weekly and monthly reporting of all files (Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness
- Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member. Communicate regularly with the respective teams to solve queries
- Driving process improvement initiatives, may require participation and contribution to special projects
- Accomplish all responsibilities in line with client compliance and integrity requirements
- Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes
- Meeting individual SLAs
Minimum qualifications
- Graduate preferably Business Commerce
- Relevant work experience in Order to Cash
- AR domain understanding (not required for fresher)
- Good communication skills (verbal for Collections and written for rest), good interpersonal abilities
- Exposure to ERP s (SAP/Oracle) on AR module
- Knowledge of MS office (excel, word)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - OTCContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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