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Desktop support engineer L2 @ PES Hr Services

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 Desktop support engineer L2

Job Description

An Opportunity To work with world best org

Exp-4+ years As a Desktop support engineer

Shift - 4:30 pm to 1 am

Week off-2 Days off

Job Responseblity:

  • Installation,configuration, troubleshooting,uninstallation of OS and standard Office automation applications.
  • Windows Operating system support for Win 7.1, SP1 & Win 8.
  • Installation of standard software.
  • Installation of application clients on Desktops and Laptops.
  • Hardware and Software upgrade on end-user computing devices.
  • Configuration of printers, WI-FI, emails.
  • Managing disk/folder sharing and permission settings on desktops.
  • Identify the frequent problems and reporting SITEL about the generic solution.
  • Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
  • Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
  • SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
  • Voice & Network need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
  • Voice Resource should be able to configure desk phones (Avaya).

Skills Require:

  • Technical expertise
  • Managing the sifts
  • Experience handling team
  • Excellent communication skills
  • Site support experience for IT support

If Interested Contact me

7350006***

Ru****************h@pe**r.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Networking
Functional Area: Not Applicable
Role/Responsibilies: Desktop support engineer L2

Contact Details:

Company: PES HR Services
Location(s): Mumbai

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PES Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...