We are looking to hire a skilled technical support engineer to assist our clients with all IT and technical-related issues. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues. To ensure success as a technical support engineer, you should have in-depth knowledge of IT systems, high-level communication skills, and the ability to work independently. Ultimately, a top-class technical support engineer provides valuable IT assistance and support while maintaining strong customer relations
RESPONSIBILITIES
Responding to technical support tickets. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues.