We have opening for tech support profile who have experience technical support in bound outbound process. we care about our customers! We are passionate about our customers and work to delight them on every interaction. . If you are looking for rapid growth, constant learning, and dynamic challenges, then you all find that amazing career opportunities are knocking. Job Summary: Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with protocol. These are few qualities we expect from the candidates: A technical, logical thought process and problem-solving skills with excellent written and verbal communication skills Partner closely with customers while communicating proactively regarding overall progress of queries Organized, reliable and self-motivated to work independently Eager to learn quickly, adapt to change and perfect your work you seek out help and put it to good use Develop good and respected relationships with internal and external teams by providing accurate, courteous and efficient service & support We prefer that you have: Graduation in any stream with knowledge of computer technology At least 1 to 4 years Call Center experience in customer service/tech support in US/UK process. Shift : US shifts Job Type : Full Time Age Limit : No age limit Transport : Transport not provided Location : M G Road Bengaluru Additional perks: Agents can make up to 15% as a weekend bonus of their monthly target incentive! Medical and Health Insurance coverage provided Unlimted snacks available Growth: Success will depend upon your in-depth knowledge of our services and your ability to provide effective resolutions. Thanks,
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Customer Service (International) Functional Area: Not Applicable Role/Responsibilies: Technical Support ,IT help Desk ,BPO Call