Immediate openings for Field Network Engineers
- ACT Fibernet
- 1 to 5 Yrs
- Hyderabad
- 3 years ago
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Job Description
Role Name: Field Network Engineer.
JOB Description:
Role: Field Network Engineer
Location: Hyderabad
- Complete Field Work.
- The candidate would be traveling to customers place to rectify the faults & Installation in Network. (From Customer switch box to end connection of customers place)
The most Expected issues in the network would be:
- Service issue due to Fiber Cut/Copper Cut
- Service issue due to improper Router Configuration
- Crimping Issues
- He should meet the daily targets given by the team leader.
- Fiber splicing is involved
- Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness, and ensuring the quality of execution.
Roles & Responsibilities:
- Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that the switches in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross-functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on the field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/troubleshooting
- Monitor NMS through relevant application and take appropriate action based on the events
- Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
- 100% compliance with safety and cardinal rules
- Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level
Eligible Criteria:
- Should have min 1-8 year relevant experience in Field Network Engineer role (Broadband).
- Basic Understanding of networking and willingness to work on field
- Knowledge in Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling (On Field Job)
- 6 days working and 1 Week Off will be provided on a weekday.
Interested candidates can reach out to us
Can call on 7331146***
Or Mail to
sa*********r@***.actcorp.in
Tr********c@ac****p.in
Employement Category:
Employement Type: Full timeIndustry: Telecom / ISP
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Immediate openings for Field Network Engineers
Contact Details:
Company: Atria ConvergenceLocation(s): Hyderabad
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₹ 2.0 - 4.0 Lakh/Yr
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ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education, Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana...
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