Immediately Hiring For Client Relationship
- Medi Assist
- 3 - 4 years
- Bengaluru
- 5 years ago
- Email to a friend
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Job Description
Roles and Responsibilities
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Required Candidate Profile-
- Ability to speak, write and read both English & local language.
- Ability to understand as well as grasp basic customer information.
- Ability to handle diverse people.
- Ability to cope up with difficult customer situations.
- Should analyze the customer problem properly and provide logical solutions.
- Ability to make effective use of resources.
- Excellent communication, customer service and interpersonal skills.
- Telephonic and email etiquettes.
- Exceptional analytical and listening skills.
- Interested Candidates can share their CV on sa**********p@me*******t.in
Contact
Sarika HR
M - 9606073***
Job Classification
Industry: InsuranceFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not RequiredContact Details:
Company: Medi Assist Insurance TPA Pvt. LtdAddress: TOWER D 4TH FLOOR,,IBC KNOWLEDGE PARK,4/1 BANNERGH, ATTA ROAD,BANGALORE, , BANGALORE, Karnataka, IndiaLocation(s): Bengaluru+ View Contact
Keyskills: Client Relationship Management Client Servicing Client Handling
Fraud Alert to job seekers!
₹ 1,75,000 - 3,50,000 P.A
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