Immediately Hiring For Client Relationship @ Medi Assist

Job Description

Roles and Responsibilities

• Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
• Track and control documents to ensure TAT of claims/cards as per SLA.
• Feedback from Insurers and Corporates.
• Additional revenue opportunities from existing Corporates.

Non voice coordinator

• Respond to queries from the employees of the corporate through e-mails.
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Voice coordinator

• Respond to queries from the employees of the corporate over Phone
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Required Candidate Profile-

• Ability to speak, write and read both English & local language.
• Ability to understand as well as grasp basic customer information.
• Ability to handle diverse people.
• Ability to cope up with difficult customer situations.
• Should analyze the customer problem properly and provide logical solutions.
• Ability to make effective use of resources.
• Excellent communication, customer service and interpersonal skills.
• Telephonic and email etiquettes.
• Exceptional analytical and listening skills.
• Interested Candidates can share their CV on sa**********p@me*******t.in

Contact

Sarika HR

M - 9606073***

Job Classification

Industry: Insurance
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Medi Assist Insurance TPA Pvt. Ltd
Address: TOWER D 4TH FLOOR,,IBC KNOWLEDGE PARK,4/1 BANNERGH, ATTA ROAD,BANGALORE, , BANGALORE, Karnataka, India
Location(s): Bengaluru

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Keyskills:   Client Relationship Management Client Servicing Client Handling