Dear Candidates,
Greetings for the day.
we are hiring for Domestic/International processes so candidate should be comfortable with voice processes and accordingly have to resolve customer complaints and queries and if not then Identify and escalate issues to supervisors.
Job Responsibilities: Collect customer information pertinent to business objectives, such as name, address, etc. Provide services directly to customers through calls. Keep records of customer interaction, details of enquiry, complaints and comments as well as action taken. Education 10+2 / Graduation / Post Graduation. Experience/Fresher Freshers can also apply. Previous customer service experience, especially in particular industry, preferred. Skills required: Excellent verbal communication skills. Interpersonal skills. Exemplary customer service skills. Ability to handle demanding customers with patience and professionalism. Able to thrive in a fast-paced environment.
Thanks And Regards Kanika Chauhan
HR Executive Pab Consultants Pvt.Ltd.
C-127 Fourth Floor Ozi gym Building Phase 8 Industrial Area Mohali CONTACT NUMBER: 9646493***/ 0172-4023967 / 7079119***
Pab Consultants Private Limited is technology-enabled product based global business Service Company specializing in customer engagement and improving business performance.As we are hiring for the international and Domestic process you have to answer incoming calls and respond to customer's ema...