Senior Manager - Order to Cash
- Genpact India
- 2 to 5 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Senior Manager, Invoice to Cash & CollectionsWe are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment while being a good great teammate and should have led a team size of ~40 to 50 people.
Responsibilities- Proactively resolve people issues and ensure that attrition is well below the defined target Leading operations and spearheading processes for excelling business targets for the Business Unit
- Need to lead all the activities related to Cash and Collections domain
- Balance Cash related to collections and dispute management, implement & enforce to strategy
- Interaction with end customers via Calls and Emails for collecting pass due amounts
- Meeting collections numbers/targets (monthly/ quarterly/ yearly)
- Customer Relationship Management through e-mail and conference calls.
- Dispute Balancing related to invoice, cash and collection issues
- Lead and participate in conference calls with Country / Regional Financial Managers.
- Participate in governance meetings at country / region level. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
- Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)
- Timely and effective communication with internal departments for issue resolution
- Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target
- Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
Minimum qualifications
- B.Com graduation (MBA Finance preferred)
- Relevant work experience in Cash and Collections
- Excellent Interpersonal Skills
- Proficient in MS Office applications, especially in MS excel and Outlook
- Advanced business communication
- People Soft knowledge and experience in generating reports would be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Senior Manager - Order to CashContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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