Hiring For Customer Service Executive
- Magma Jobs Hiring
- 0 to 4 Yrs
- Multi-City, India
- 5 years ago
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Job Description
We are Recruit For HOTEL HILLTOP COURTYARD
We've all needed help from a Customer Service Executive at one time or another, sometimes its a cell phone with garbled display, or a lost credit card, or an urgent flight booking. Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves. Almost all sectors and industries need customer service executives to handle queries and complaints from their customers.
Job Responsibilities:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Salary-16,000/- to 48,000/-
Age-18 Years
Other Details-
Job Type Full-time/ Permanent
Duty timing-8 hours
Qualification Required-10th/ 12th pass, Diploma Holders, Graduate/ Post-Graduates/ Bachelors Degree/ Masters Degree from a recognised university
Work Department-Customer Service
Work Industry-Banking,Automobiles,Sales,Education,Hotels,Hospitality
Skills-Good communications skills
If you want to more clarification contact to on this number-9051171***
Thanks & Regards
HR Manager
Employement Category:
Employement Type: Full timeIndustry: Advertising / MR / PR / EventsRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Hiring For Customer Service ExecutiveContact Details:
Company: Magma Jobs HiringLocation(s): Multi-City, India
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Magma Jobs Hiring
ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation
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