Associate Delivery Excellence - Mumbai @ Concentrix

JOB ANALYSIS :

• Primary Functions/Responsibilities: Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements.

• Utilize your experience in using company-wide requirements definition and management systems and methodologies required.

• Successfully engage in multiple initiatives simultaneously

• Work independently with users to define concepts and under direction of Black belts

• Drive data driven decision making culture within the specific account or function.

• Strong analytical and business skills required, including a thorough understanding of how to interpret business needs and translate them into intelligence and data analytics.

• Excellent verbal and written communication skills and the ability to interact professionally with adverse group, executives, managers, and subject matter experts