Process Associate - Transaction
- Genpact India
- 3 to 5 Yrs
- Hyderabad
- 5 years ago
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Job Description
Process Associate, Transactions
Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Interact with Onshore /Offshore and customer in a supportive and professional manner via email and on calls
Manage own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Should be able to handle basic day to day requirements of excel
Should possess good interpersonal skills.
Exposure to insurance would be added advantage.
Qualifications
Minimum Qualification
Graduation in any stream except Technical Graduation & Law
High on energy
Preferred qualifications
Good communication skills
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - TransactionContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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