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Technical Support @ Sharepoint Shop India

Home > Technical Support / Helpdesk

 Technical Support

Job Description

3+ years of work experience in enterprise technical support

Fluent written and verbal communication skills in English

Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment

Logical approach to problem-solving & Strong Troubleshooting experience

Willingness to work in a 24x7 environment. Flexible to work evening/night hours and weekends long term if required. This may change as per business needs

Preferred Qualifications 

Linux/Windows Server Admin

Experience in Virtualization & Cloud computing will be preferred

Certifications (VCP, CCNA, CCNP, MCSE, RHCE, etc.)

Intermediate level understanding of at least one of the following technologies and Basic understanding of a secondary technology

Employement Category:

Employement Type: Contract
Industry: IT - Software
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support

Contact Details:

Company: Sharepoint Shop India
Location(s): Bengaluru

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₹ 4.0 - 7 Lakh/Yr

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Sharepoint Shop India

\r\nPROMENA is a privately-owned Software Development, Consulting and Services provider based in India and headquarter at Bangalore.www.promena.inÂ