Process Associate - Transactions @ Genpact India

Job Description

Process Associate, Transactions

• Transaction processing according to standard work & SOP
• Prioritize transactions according to detailed guidelines to meet SLA
• Plans and prioritizes tasks and work responsibilities to achieve objectives
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as the need arises.
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meets Company service standards
• Interact with Onshore /Offshore and customer in a supportive and professional manner via email
• Manage own work in process and support team efforts to ensure that individual, team goals are met
• Maintain key records like working files, email for reference and audit purpose
• Handle basic day to day requirements of excel

Qualifications:Minimum qualifications

• Graduation in any stream except B.Tech and Technical Graduation & Law

Preferred qualifications

• Fresher or relevant experience in US Insurance or Health Insurance
• Understanding of HIPAA (PHI/PII)
• Good English Communication (Both written & verbal)
• Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
• Displays energy and passion in approaching the job
• Ready to work on stretched working hours
• Ability to independently get along with internal and external customers
• Customer service focus
• Basic Computer knowledge along with typing speed of 25 words/minute

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Process Associate - Transactions

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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