Process Associate - Transaction
- Genpact India
- 0 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate, TransactionResponsibilitiesResponsible for Appointment and Termination of producers and Agents. Pushing Producer packets through Systems for license inquiries and ACI PMEs, and validating license status. Perform triage and log requests from customers. Performs some research and analysis to resolve discrepancies pertaining to Appointment or Terminations.
- Accurately analyze, research and process all appointments and terminations other transactions within established timeframes.
- Interact with dedicated client resources through e-mails on process related matters
- Ensure that assigned targets in accordance with SLA metrics are met
- Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
- Provide relevant process reports on a timely basis
- Ensure adherence to established attendance schedules i.e. per predefined rosters
- Ensure adherence to company policies and procedures
- Excellent Interpersonal skills
- Displays energy and enthusiasm in approaching the job and must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service
- Ready to work on stretched working hour and ability to independently work well with internal and external customers
- Basic Computer knowledge & MS Office along with typing speed of 40 words/minute
Minimum Qualification:
- Any Graduate
- Relevant experience or Freshers
- Good to have P&C insurance knowledge
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - TransactionContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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