Profile :Technical Customer Support
Salary :Upto 4 Lpa
Notice Period :30 Days (Max)
JOB DESCRIPTION
Mandatory:
1. Candidates should possess excellent communication skills and should have a prior calling experience.
2. Solve queries of the customer via call.
3.Candidate should have minimum 1 Yr experience in technical support (providing troubleshooting steps or other solutions to the technical queries of the customer via call).
4. Should have strong knowledge in providing the Technical solutions regarding hardware and server.
5. Should be graduated.
Roles and Responsibilities:
1.Will be responsible to follow the procedures of technical process.
2. Give customer satisfaction with confident and polite tone.
3. Will provide troubleshooting or other technical solutions regarding hardware and software technical issues.
4. Shift will be rotational (as per need only) : (9 am - 6 pm), (11 am -8 pm), (2 pm - 11 pm), (6:30 pm - 3:30 am).
Interested candidates share their updated resume atan*********n@qu******p.com

Magna Infotech is a division of USD 400 + million Quess Group (quesscorp.com) which in turn is a subsidiary of USD 37+ billion - Canadian Multinational, Fairfax Financial Holding Group. Magna Infotech is the largest staff Augmentation and Solutions Company in India, USA and APAC regions. We are a ...