Job Description
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here Come, be a part of our exciting journeyAre you the one we are looking for Inviting applications for the role of AVP, Global Operating LeadGenpact is looking to hire a senior IT industry professional to be the Global Operating Lead for one of our strategic accounts. This role reports to the Head of Banking & Capital Markets Delivery. Location: Bangalore, India
Responsibilities- Responsible for leading multi-disciplined, cross-functional teams, ensuring smooth execution of global programs, ensuring timely delivery and quality within the planned cost & schedule.
- Accountable for overall delivery at global client level. Champion and promote service improvements on an ongoing basis to continually improve quality and customer happiness.
- Provide hands-on delivery leadership in an agile environment and ensure standard methodologies are implemented across globally distributed agile teams.
- Responsible for technical leadership and mentorship. Must have experience with architecting technical solutions, platform modernization and digital transformation.
- Provide support as and when needed by aligning internal Genpact assets/resources to assist in any issues, concerns raised by the client.
- Responsible to ensure that all inter-geography and inter-teams (internal as well as external) dependencies are resolved in a timely manner.
- Responsible to ensure that correct and detailed statuses are presented to the required partners (client and internal Genpact) in various forums.
- Ensure that the Genpact organizational targets are met with respect to risk, financial and other requirements
- Ensure compliance to all defined risk and other legal requirements
- Work closely with client s IT/Business executives & Genpact teams to plan for future projects / extensions / changes, forecast staffing and drive business growth.
- Responsible for developing, motivating people, people development and employee engagement
- Responsible for implementing organizational initiatives
- Assist with Pre-sales and business development activities
QualificationsMinimum qualifications- B.Tech./M.Tech in Computer Science or equivalent.
- IT industry experience in progressive roles and varied application technology set-ups.
- Strong core engineering skill sets with deep experience in developing client focused financial products.
Preferred qualifications- Strong understanding of Payments domain with experience in digital payments platforms
- Deep banking expertise with experience working with global financial services and Fintech organizations.
- Prior experience in handling large client relationships in a matrixed environment.
- Good understanding of SDLC concepts and experience in leading global teams.
- Ability to handle global client CxO relationships across geographies.
- Oversee and drive delivery execution, reporting & communication standards.
- Experience in managing P&L and financial cost models
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here Come, be a part of our exciting journeyAre you the one we are looking for Inviting applications for the role of AVP, Global Operating LeadGenpact is looking to hire a senior IT industry professional to be the Global Operating Lead for one of our strategic accounts. This role reports to the Head of Banking & Capital Markets Delivery. Location: Bangalore, India
Responsibilities- Responsible for leading multi-disciplined, cross-functional teams, ensuring smooth execution of global programs, ensuring timely delivery and quality within the planned cost & schedule.
- Accountable for overall delivery at global client level. Champion and promote service improvements on an ongoing basis to continually improve quality and customer happiness.
- Provide hands-on delivery leadership in an agile environment and ensure standard methodologies are implemented across globally distributed agile teams.
- Responsible for technical leadership and mentorship. Must have experience with architecting technical solutions, platform modernization and digital transformation.
- Provide support as and when needed by aligning internal Genpact assets/resources to assist in any issues, concerns raised by the client.
- Responsible to ensure that all inter-geography and inter-teams (internal as well as external) dependencies are resolved in a timely manner.
- Responsible to ensure that correct and detailed statuses are presented to the required partners (client and internal Genpact) in various forums.
- Ensure that the Genpact organizational targets are met with respect to risk, financial and other requirements
- Ensure compliance to all defined risk and other legal requirements
- Work closely with client s IT/Business executives & Genpact teams to plan for future projects / extensions / changes, forecast staffing and drive business growth.
- Responsible for developing, motivating people, people development and employee engagement
- Responsible for implementing organizational initiatives
- Assist with Pre-sales and business development activities
QualificationsMinimum qualifications- B.Tech./M.Tech in Computer Science or equivalent.
- IT industry experience in progressive roles and varied application technology set-ups.
- Strong core engineering skill sets with deep experience in developing client focused financial products.
Preferred qualifications- Strong understanding of Payments domain with experience in digital payments platforms
- Deep banking expertise with experience working with global financial services and Fintech organizations.
- Prior experience in handling large client relationships in a matrixed environment.
- Good understanding of SDLC concepts and experience in leading global teams.
- Ability to handle global client CxO relationships across geographies.
- Oversee and drive delivery execution, reporting & communication standards.
- Experience in managing P&L and financial cost models
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Employement Category:
Employement Type: Full time
Industry: IT - Software
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Assistant Vice President - Global Operating
Contact Details:
Company: Genpact India
Location(s): Bengaluru