| Fresher Graduate for a Leading Bank iN Malad
- Live Connections
- 0 Yrs
- Mumbai
- 5 years ago
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Job Description
We have some reqt for our client - leading financial services company inMumbai, Malad West.
Team Member - Malad West, Mumbai.
Responsibilities*
o Respond to customer requests in a timely manner by processing Claims and Chargebacks
o Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities asper the procedure
o Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
Maintaing the KPI's and KRA's of the process
Education*
Graduation (Any Stream), Post Graduate (Any Stream)
Certifications If Any
Experience Range*
Fresher
Foundational skills*
o Ability to work well under pressure
o Ability to multitask and adapt to change
o Proficient with Microsoft Office Tools
o Fundamental understanding on Debit Cards
o Good Communication Skills(both written and oral)
o Strong analytical skills
o Detail oriented
o Proven Problem Solving Skills
o Self-motivated and results orientated
Desired skills
o Previous work experience on any card disputes or servicing process
o Experience in US Customer Service or Fraud claims preferred and Good Communication skill both Written and Verbal
Work Timings*
07:30 - 16:30 | 16:30 - 01:30 (Rotational Shift)
Weekend Off
Job Location*
Malad West, Mumbai.
Freshers
Basic Banking Knowledge, Good Communication skills
No Backlogs
Good communication skills
Open or rotational shifts
Pls revert with your updated resume to pr***p@li******s.com
Regards, Priya
Live Connections
24yrs Old Executive Search Agency with Multi-Locational Presence - Chn, Blr, Hyd, Pune across India. Global Presence @ Dubai, UAE, Qatar & Singapore
Employement Category:
Employement Type: FreshersIndustry: Banking / Financial ServicesRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: | Fresher Graduate for a Leading Bank iN MaladContact Details:
Company: Live ConnectionsLocation(s): Mumbai
Keyskills: fresher
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